Communication-Conflict-Coaching-Workbook

September 21, 2019 129 Comments


This is your complete step-by-step guide to effective communication, conflict management, and coaching as an organizational leader and supervisor. Use this workbook to read about what it takes to help people understand what is needed more effectively, to understand how to support employees better, and to be an effective coach for employees.

This book shares everything you need to know about helping employees reach their peak potential and is based upon the latest research and models. Read the short lessons, reflect, then build your skills by doing the short writing assignments at your own convenience. This is perhaps the greatest tool ever developed to help leaders and employer of all-levels develop the much-needed communication, conflict management, and coaching skills that inspires people, lower employee turnover, and builds trust.

Most people think they are good communicators. However, most problems occur because someone does not know what they do not know. In fact, it takes many times the time, effort and expenses to fix the damage done by poor communication than it does to communicate properly in the first place. A major benefit of coaching training for leaders is how the program helps them move away from the traditional “command and control” approach and switch to “watch and learn” method in leadership. At the end of the training, leaders are expected to be able to recognize and point out employees’ strength and weaknesses. Based on that preliminary assessment, leaders have the knowledge to devise plans or methods that may improve employees’ specific skill set. Effective communication also means effective utilization of organizational resources. Good communication skill eliminates the needs to have unnecessary meetings, project revisions, and postponed completion due to obscure targets or expectations. Streamlined communication is more than just a nice thing to have in an organizational life; it is a thing of utmost importance that sets the difference between inefficient and professional workplace.

Conflict is one of those things that many people fear or avoid. Scholars agree that managing conflict can be a healthy way of illuminated new ideas and helping team members work better together to bring more efficiency creativity and effectiveness to the workplace. Conflict management can be easily defined as leader’s (or organization’s) abilities to deal with employees, projects, and management issues among them. Just like leadership, conflict management is a skill anybody can acquire through both training program and experiences.

Become an expert of effective communication, conflict management and coaching with the help of the lessons in this step-by-step approach to leadership skill development. This workbook breaks down key concepts in plain easy-to-read and easy-to-follow lessons to help you grow your leadership skills. Read the short lessons, reflect, then build your skills by doing the short writing assignments at your own convenience.


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